Carolyn Urbanski

Programmer / Analyst


  • Fifteen years of technology implementation and project management; seven with municipal, school, healthcare, and retail groups; eight dedicated to working with insurance companies.
  • Hardware/software installations, database design, and data integration (extract, transform, and load) from multiple source formats.
  • Business needs analysis with the ability to view system needs from the perspective of both users and programmers, with success in facilitating communications between these groups.
  • Training delivery in a variety of situations: web delivery, one-on-one, classroom, and conference settings.
  • Fifteen years of financial/human resources management in manufacturing and social service environments. Included the development of budgets, forecasts, procedural documentation, strategic and business continuity plans.
  • MS Office and multiple financial, budgeting, supply chain, payroll/human resource, and report writer systems.


AICPCU - Property and Liability Insurance Principles 2005
Encompass Insurance Company - Reading, PA
AMA Project Management 1999
Northampton County Community College - Bethlehem, PA
Management & Computer Science Courses 1994
Moravian College - Bethlehem, PA
Accounting Courses 1982
East Tennessee State University - Johnson City, TN
Bachelor of Arts in Psychology (concentration in Statistics) 1977
Moravian College - Bethlehem, PA

Software and Hardware

  • MSSQL, Access, Informix SQL, MySQL
  • ColdFusion, HTML, XML, Homesite Studio, SQL Server Management Studio
  • Microsoft XP, Windows 2000, Windows 95/98, Windows NT, UNIX
  • Crystal Reports, Access Reports, IQ Report Writer

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