Carolyn Urbanski
Programmer / Analyst
Expertise
- Fifteen years of technology implementation and project management; seven with municipal, school, healthcare, and retail groups; eight dedicated to working with insurance companies.
- Hardware/software installations, database design, and data integration (extract, transform, and load) from multiple source formats.
- Business needs analysis with the ability to view system needs from the perspective of both users and programmers, with success in facilitating communications between these groups.
- Training delivery in a variety of situations: web delivery, one-on-one, classroom, and conference settings.
- Fifteen years of financial/human resources management in manufacturing and social service environments. Included the development of budgets, forecasts, procedural documentation, strategic and business continuity plans.
- MS Office and multiple financial, budgeting, supply chain, payroll/human resource, and report writer systems.
Education
| AICPCU - Property and Liability Insurance Principles | 2005 |
| Encompass Insurance Company - Reading, PA | |
| AMA Project Management | 1999 |
| Northampton County Community College - Bethlehem, PA | |
| Management & Computer Science Courses | 1994 |
| Moravian College - Bethlehem, PA | |
| Accounting Courses | 1982 |
| East Tennessee State University - Johnson City, TN | |
| Bachelor of Arts in Psychology (concentration in Statistics) | 1977 |
| Moravian College - Bethlehem, PA | |
Software and Hardware
- MSSQL, Access, Informix SQL, MySQL
- ColdFusion, HTML, XML, Homesite Studio, SQL Server Management Studio
- Microsoft XP, Windows 2000, Windows 95/98, Windows NT, UNIX
- Crystal Reports, Access Reports, IQ Report Writer